Shipping Policy

At IsBlue, we aim to process and deliver your orders as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation. During sales, holidays, or periods of high demand, processing may take longer.

Delivery Time

Once dispatched, orders are generally delivered within 5–10 business days, depending on your location and the shipping partner.

Delivery timelines are estimated and not guaranteed. Delays may occur due to courier operations, weather, public holidays, incorrect address information, transportation disruptions, or circumstances beyond our reasonable control.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Tracking

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or other available communication methods. Tracking updates may take some time to appear after dispatch.

Incorrect Address

Customers are responsible for providing accurate and complete delivery information. IsBlue is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact details provided by the customer.

Undelivered / RTO Orders

Orders that cannot be delivered due to refusal, repeated failed delivery attempts, incorrect information, or customer unavailability may be returned to us. Refunds or re-shipping for such orders will be handled according to our Return & Refund Policy.

For shipping questions, contact isbluecart@gmail.com.